Transportation Logistics Specialist

Role Overview

• Manage end-to-end transport of IT hardware — rack systems, servers, and other data center equipment — across all lanes: domestic European moves, inbound international shipments (primarily from Taiwan-based suppliers), outbound from Europe as required, and shipments to and from Israel.
• Coordinate inbound freight scheduling for both domestic and international shipments, including ocean and air freight from Taiwan and other origins, managing carrier and freight forwarder selection and delivery execution to ensure on-time, damage-free arrival at European sites.
• Handle all RMA and RMS shipments, including coordination with vendors, carriers, and internal teams to ensure accurate and timely processing.
• Manage equipment transfers between company warehouses and data center facilities across Europe, optimising routes and minimising handling risk.
• Maintain full visibility over active shipments across all lanes and proactively resolve transit issues, delays, or exceptions.
• Develop contingency plans and alternative routing strategies to ensure business continuity.
• Manage time-critical air freight shipments where required, including carrier selection, booking, and end-to-end tracking to ensure expedited delivery of hardware.
• Coordinate closely with data center operations teams to support staging, buffering, and just-in-time hardware deployment.
• Maintain accurate in-transit inventory records and ensure proper chain-of-custody documentation for all shipments.
• Manage all shipment-related documentation in relevant systems (Jira, TMS, or equivalent), ensuring records are complete, accurate, and audit-ready.
• Manage customs documentation and clearance processes for all cross-border shipments, including inbound from Taiwan, transfers within Europe, and shipments to and from Israel.
• Process and reconcile logistics invoices; manage payments for transportation operations, including ZIP payments to the appropriate vendors and partners.
• Work with the security team to establish and maintain secure shipment protocols and ensure compliance with physical security requirements.
• Ensure all shipments comply with applicable regulations — including EU transport and customs requirements for domestic European moves, EU import/export regulations for international freight, and relevant cross-border trade compliance requirements for shipments involving Israel.
• Manage VAT, duties, and customs declarations for inbound and outbound international shipments in line with EU regulations.
• Maintain audit-ready documentation for all logistics activities, supporting internal (SOX) and external compliance requirements.
• Establish and enforce SLAs and KPIs with freight carriers, forwarders, and 3PL partners; drive accountability through regular performance reviews.
• Identify and escalate compliance gaps or process deviations, implementing corrective actions as needed.
• Partner with hardware engineering, procurement, finance, and data center operations to align logistics execution with deployment timelines and business priorities.
• Collaborate with OEM suppliers (e.g., Giga, ASUS), primarily based in Taiwan, to coordinate international shipping windows, batch tracking, customs documentation, and inbound scheduling into European facilities.
• Coordinate with teams and partners in Israel to manage inbound and outbound shipments, ensuring compliance with applicable import/export requirements.
• Act as the primary escalation point for European transport-related issues across internal teams and external partners.
• Drive continuous improvement initiatives through KPI tracking, root cause analysis, and process standardisation.
• Forecast transportation demand based on data center expansion plans, hardware deployment schedules, and capacity needs across European and international lanes.
• Identify cost optimisation opportunities through carrier consolidation, routing improvements, and smarter scheduling.
• Track and report on logistics costs across all lanes, flagging variances and recommending corrective actions.
• Support data-driven decision-making through regular reporting, dashboards, and operational analytics.

Requirements

• 5+ years of experience in transportation, freight, or logistics management — ideally within technology, data center, or hardware supply chain environments.
• Proven experience managing both domestic European and international freight operations, including LTL/FTL, ocean freight, and air freight shipments, carrier and forwarder relationships, and 3PL coordination.
• Solid understanding of EU customs regulations, import/export procedures, and cross-border trade compliance within Europe and with non-EU countries.
• Experience managing shipments to or from Israel is an advantage; familiarity with relevant customs and trade compliance requirements is a plus.
• Hands-on experience with RMA/RMS shipment processes and reverse logistics flows.
• Familiarity with TMS platforms, Jira, or similar systems used for shipment tracking and documentation.
• Experience managing large, heavy, or high-value freight (server racks, IT infrastructure equipment) is strongly preferred.
• Excellent organisational and documentation skills with a high standard for accuracy and completeness.
• Strong communication and stakeholder management skills; ability to work cross-functionally across technical and non-technical teams in an international environment.
• Self-starter mindset with the ability to operate independently in a remote environment.
• Based in Europe; Amsterdam preferred, other EU locations considered. Must be eligible to work in the EU.
• Fluency in English required; additional European languages are an advantage.

Benefits

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams