Account management: You are the primary point of contact for our top partners and actively support them in achieving their goals and ensuring their satisfaction.
Strategic consulting: You analyze partners' KPIs and individual challenges, develop tailored optimization plans, and support their implementation.
Sales and up-/cross-selling: With your sales skills, you convince partners to adopt additional products and services that further strengthen their business.
Internal collaboration: As an interface, you coordinate closely with other teams to ensure issues are resolved quickly and effectively.
Data-driven planning: You use tools such as Salesforce and Google Workspace to strategically develop your region and make your results measurable.

Professional experience in account management, sales, or a comparable role
Independent, structured working style – well-suited for remote/home-office work
Strong communication and negotiation skills combined with a solution-oriented mindset
Ability to adapt flexibly to new challenges
IT affinity and experience with CRM systems (e.g., Salesforce) and Google tools (Sheets, Drive, Gmail)
Ideally, knowledge of or interest in the restaurant/hospitality industry
Very good German language skills; English is a plus
Driver's license and willingness to work in the field across the Berlin region

A competitive compensation package that recognizes your performance – complemented by an open feedback culture and regular performance reviews.
A permanent (open-ended) employment contract with hybrid working: three days per week in the office in Berlin-Kreuzberg and two days working from home.
Urban Sports Club membership – for your post-work balance and a fresh mind during the day.
Additional perks: a monthly travel allowance of €59 and a €90 per month Lieferando Pay credit to have food delivered to your workplace.
Company pension plan with a 20% employer contribution.
A diverse and inclusive team with colleagues from over 99 nationalities and the opportunity to join our various communities and ERGs.
Shared experiences: after-work drinks, regular team events, community volunteering, as well as our summer and/or winter party.

Senior Key City Account Manager – Berlin

Key skills