Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner
Implement programs ensuring Gartner’s retention and growth strategy
Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders
Drive strong collaboration with Client Value Managers (CVMs) and our Center of Excellence partners to build strong business cases for renewal and growth of large deals
Lead quantitative and qualitative analyses to solve Gartner’s retention and growth challenges
Partner with cross-functional teams to implement solutions
Drive constant improvement and renovation/innovation of our processes and tools to improve quality and productivity

Bachelor’s degree
5-7+ years of experience in completing complex analyses and solving challenging business problems as a business analyst/consultant at a top-tier consulting firm, investment banking associate or strategy analyst
Master’s degree preferred
Ability to influence leaders to drive business outcomes and growth
Ability to synthesize complex problems into simple, concise statements/core messages, and present/communicate to key stakeholders and clients
Outstanding project management skills with ability to meet tight deadlines and prioritize workloads
Analytical and proficient in MS Office suite, including Excel and PowerPoint

Senior Manager, Retention Programs

Key skills