EMR Analyst

Role Overview

• Developing an in-depth knowledge of the software with primary focus in the application or area of his or her assigned support area.
• Responsible for troubleshooting reported issues within the software and analyzing the root cause to determine resolution.
• Responsible for design, build, test, validation and support of the software on an ongoing basis.
• Communicates effectively to end users and leadership regarding build changes and project plans.
• Assists end-users on proper use of the application.
• Implements approved changes based on customer-designated priorities.
• Manages assigned RFCs with minimal assistance and follows defined processes and deadlines.
• Executes unit and system test cases and documents testing results.
• Validates build or resolution of issues with end users prior to closing request.

Requirements

• Associates Degree, preferred
• Excellent customer service and communication skills
• Understanding/knowledge of clinical/peripheral healthcare functions and work processes
• Understanding of technology related to functional processes/workflow
• EMR Certification (to be obtained within 6 month after hire, if required for job function)

Benefits

• Equal Opportunity Employer
• Affirmative Action Employer
• Health benefits
• Paid time off
• Training opportunities
• Flexible scheduling