Help build the foundation of a new clinical escalation team that ensures our most complex, high-risk psychiatric cases receive the support they need—quickly, compassionately, and with clinical excellence.
Leverage your expertise as a clinical resource, investigator and problem-solver—responding to safety concerns, resolving grievances, and identifying areas for improvement.
Work across teams, providers, and systems to advocate for safe, high-quality care while shaping the tools and workflows that will scale this impact across our network.
Drive systems change, reduce risk, and improve outcomes at scale.

Master’s or Doctoral degree in Nursing with a specialization in Psychiatric Mental Health (PMHNP)
Active licensure as a Psychiatric Mental Health Nurse Practitioner (PMHNP)
3+ years of clinical experience in psychiatry, crisis care, higher levels of care, and/or community mental health
2+ years of experience managing clinical risk, patient safety, or high-acuity situations
Experience with telehealth care delivery and familiarity with virtual care platforms
Strong clinical judgment and documentation skills
Comfort with patient and provider communication via phone, email, and text
Ability to analyze and resolve clinical risk, quality, or safety issues
Strong collaboration skills and openness to working across clinical, operational, and support teams

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Supporting your mental and physical health
Quarterly department stipend: Fun team-building activities or in-person gatherings
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Psychiatric Patient Programs Specialist

Key skills