Key skills
Sales
About this role
Role Overview
- Guide families and clients through their first conversations about in-home, non-medical care.
- Connect with potential clients primarily by phone, and through email, chat, and text to understand their needs.
- Develop, implement and continuously improve sales playbooks and strategy and coach the team of Care Solutions Consultants.
- Measure success based on ability to engage with clients and meet daily outreach and conversion goals.
- Handle both inbound and outbound calls while maintaining quality, empathy, and accuracy in every interaction.
Requirements
- Bachelor’s degree preferred
- 5+ years of phone-based sales or customer service experience (inbound and outbound).
- Experience developing sales strategies.
- You thrive in a metrics-driven environment and are motivated by meeting goals and earning incentives.
- You’re an empathetic communicator who can balance compassion with confident sales execution.
- You have experience working remotely, managing your time effectively, and staying connected to a virtual team.
- Experience in home care, healthcare, or senior services is a strong plus.
Benefits
- variable bonus of $10,000
- $15,000