Strategic Account Manager

Role Overview

• Identify and pursue new residential and commercial customer opportunities through networking, cold calling, social media, and in-person visits.
• Build and maintain referral partnerships with interior designers, property managers, realtors, contractors, and other trade professionals.
• Represent the company at trade shows, networking groups (e.g., BNI), and local community events.
• Collaborate with the sales and marketing teams to develop lead-generation campaigns and promotional strategies.
• Set and track weekly, monthly, and quarterly outreach goals to ensure consistent growth of the customer base.
• Schedule in-home and on-site consultations for the Design Associates and Estimators.
• Maintain detailed records of contacts, activities, and outcomes in CRM software.
• Provide feedback on market trends and customer needs to guide product and marketing decisions.

Requirements

• 3–5 years of experience in business development, sales, or marketing in construction, flooring, or home services.
• Proven success in lead generation and sales pipeline development.
• Strong communication, networking, and presentation skills.
• Ability to work independently and meet performance targets.
• Comfortable with CRM tools, social media, and digital outreach methods.
• Valid driver’s license and reliable transportation required.

Benefits

• Paid time off and holidays.
• 401(k) with company after one year
• Health, dental, and vision insurance options.
• Competitive base salary plus commission and performance bonuses.