A Community Wellness Advocate (CWA) is a trusted member of the community who helps high risk patients maintain stable health and wellness along a continuum
CWAs are responsible for providing advocacy and case management services
Developing an interdisciplinary care plan based on identified patient needs
Facilitating access to social service resources and other internal and external resources
Monitoring the patient’s progress
Problem-solving with patients to accelerate and enhance access to concrete supports
Providing in-home or community-based one-on-one and family support to high risk care patients
Collaborating with the Patient Care Manager and other members of the care team
Conducting needs assessments to identify and respond to barriers to the patient’s health and wellness

HS Diploma with community experiences or Bachelor’s degree
Minimum of 2 years prior healthcare, public health, or community-based experience in community setting
Basic knowledge of healthcare system
Outstanding interpersonal skills
Interest in community health and outreach
Exceptional organizational skills
Demonstrated oral and written English communication skills
Fluency in Haitian Creole or Spanish preferable
Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers
Proficiency with data entry and data tracking

Community Wellness Advocate

Key skills