Responsible for leading and executing enterprise infrastructure initiatives, particularly in support of M&A integrations and clinical technology environments
Collaborates with multi-disciplinary teams to mitigate risks
Provides senior-level consulting to end-users for solution requirements
Oversees adherence to change control processes, provides guidance/oversight to team members
Responsible for all end-point devices, including desktop, mobile, and print
Analyzes data to identify systemic issues/risks to prevent incidents
Creates/executes coding/scripting to achieve operational imperatives
Develops/executes project plans and coordinates team member activities

Typically requires 5 years of experience in a complex information technology environment that includes experience with system design, installation, and support
Excellent communication and customer service skills
Knowledge of a variety of hardware platforms, architecture, and operating systems
Excellent skills in project planning and management
Automated software deployment and device management tools
Application programming and/or scripting, DevOps best practices, database administration
Active Directory experience that includes group policy creation and administration, user and device management
Microsoft Office productivity platforms

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Senior IT Tech Support Engineer

Key skills