Be the first point of contact for inbound leads — demo requests, content downloads, and marketing-sourced leads — responding with a time-to-touch under 15 minutes
Run qualifying and discovery conversations to surface prospect pain and tie it back to the relevant Miter modules
Communicate Miter’s value proposition and business impact, booking qualified meetings (SALs) for Account Executives and managing clean handoffs
Follow up persistently with every lead that no-shows or doesn’t self-book, re-engaging across phone, email, and other channels
Partner closely with Marketing on campaigns and lead quality, and own your activity and pipeline metrics in Salesforce

No prior experience required — prior SDR work, cold calling, or transferable experience from college (athletics, leadership, part-time sales) is a plus
Highly organized — you can juggle a high volume of inbound leads and follow-ups, staying on top of every prospect without letting anything slip through the cracks
Strong written and verbal communication — as the first point of contact at Miter, you’re energetic, personable, and make a great first impression
A natural relationship builder who partners closely with AEs, asks sharp questions, and stays genuinely curious about every prospect
Self-motivated and coachable, with a strong desire to build a long-term career in Sales
Grit, resilience, and a strong work ethic — you bring consistent energy and bounce back quickly from a “no”
A true team player above all — you win as a team and lift up the people around you

Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.
Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.
401(k) Retirement Plan: Company-matched contributions to help you plan for your future.
Flexible PTO: Take the time you need to recharge and be your best self.
Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.
Learning & Development: We offer every employee an annual educational allowance to explore external professional development.
Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.
Community: Company-wide and team-specific off-sites per year.

Sales Development Representative, Inbound

Key skills