Support the operational design and execution of AI agents and multi‑agent workflows used across business and technology teams.
Monitor agent behavior, outputs, and reliability in production environments, identifying performance issues, errors, or unexpected behaviors.
Tune and optimize agent configurations, prompts, workflows, and execution logic to improve output quality and operational stability.
Integrate AI agents with enterprise systems, APIs, Model Context Protocols (MCP), and internal or external data sources.
Implement and maintain runtime guardrails, escalation paths, and human‑in‑the‑loop controls to ensure safe and compliant AI operation.
Investigate and resolve operational issues related to agent performance, data access, or system integration.
Document workflows, configurations, and operational procedures to support repeatability and governance.
Collaborate with AI engineers, data teams, platform teams, and business stakeholders to support the controlled rollout of AI capabilities.

1–2 years of experience in a technical or operational role such as data operations, application support, system operations, or AI platform support.
Basic understanding of AI concepts such as agents, prompts, workflows, APIs, and automation.
Experience working with APIs, enterprise systems, or data integrations.
Ability to monitor systems, analyze outputs, and identify patterns or anomalies.
Strong attention to detail and a methodical approach to operating production systems.
Clear written and verbal communication skills, including the ability to document processes and issues.
Comfort working in environments that blend automation with human oversight and escalation.

Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
Life Assurance Policies: Providing financial security for your loved ones.
Modern Family Benefits: Support for maternity, paternity, and adoption needs.
Long Service Award: Recognition for your dedication and loyalty.
Celebratory Allowance/Gifts: Marking special occasions to celebrate with you.
Flexible Benefits Plan : Offering you wider choice of services and products
Employee Assistance Program : Access support for personal and work-related challenges.
Flexible Working Arrangements: Balance work and personal life effectively.
Access to Learning and Development Resources: Empowering your professional growth.

AI Agent Engineer

Key skills