Role Overview
- Innovate & Develop: Design, develop, and maintain robust tools that seamlessly integrate Large Language Models (LLMs) for automated Jira ticket analysis and preprocessing.
- API Integration: Establish and manage connections with Jira and various LLM services through advanced API interactions.
- Intelligent Logic Design: Architect sophisticated logic for summarizing, categorizing, and evaluating incoming Jira tickets, turning raw data into actionable insights.
- Prompt Engineering & Optimization: Experiment rigorously with prompt engineering techniques and LLM model configurations to continuously improve output quality and relevance.
- Collaborative Innovation: Work closely with experienced team members, actively participating in refining requirements, iterating on solutions, and contributing to a culture of continuous improvement.
Requirements
- Degree: Bachelor's or Master's in Computer Science, Software Engineering, AI/ML, Data Science, or a similar field.
- Programming Prowess: Strong programming skills, particularly in Python, with a knack for writing clean, efficient, and scalable code.
- API Knowledge: Contact with APIs and adeptly handling data from diverse external services.
- AI Enthusiasm: Familiarity with Large Language Models (LLMs) and broader Artificial Intelligence systems.
- Problem-Solving Mindset: A creative, analytical, and proactive approach to problem-solving, coupled with a willingness to explore and implement novel solutions.
- English: Both written and spoken.
It would be nice if you also had:
- Domain Awareness (Plus): An understanding of Jira or similar ticketing systems.
Tech Stack
Benefits
- Flexible and hybrid working schemes
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development
- for your role and beyond