Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals
Proactively build and nurture long-term multi-stakeholder relationships
Maximise feature and product alignment to deliver best value to Vivid clients
Monitor, forecast, build and report on your pipeline within company CRM
Present, negotiate and structure complex pricing models to your designated accounts
Follow account management processes, providing relevant feedback to your management
Act as a voice of the customer and collaborate cross-functionally to enhance user experience
Consistently achieve and exceed company targets

A degree in business administration, finance, or a related field (and/or relevant professional experience)
A minimum of 2 years experience in Sales and / or Account Management, ideally in the FinTech or financial services sector
Excellent written and verbal English and German; other languages are a plus.
Analytical mindset
Proficiency in CRM systems (preferably Salesforce and Aircall)
High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment
KYB, AML and risk mitigation knowledge is a plus
Understanding of specifications of your designed market is a plus
Proficiency in AI tools is a plus

Key Account Manager, German Speaking

Key skills