About this role

Provides effective leadership, direction and motivation to staff
Manages a specific client base and develops long-term partnerships
Plans and deploys ticketing strategies for clients
Maintains current knowledge of Ticketmaster’s technology advances and marketing initiatives
Identifies new business opportunities and participates in the presentation with new Clients
Develops post event reports that are relevant to each client and are presented with professionalism

Extensive ticketing and client relationship experience ensuring Ticketmaster’s internal and external customers’ needs are continually satisfied
Demonstrating strong communication and presentation skills, both written and verbal
Assist with the development of clear written policies and procedures for Client Managers
Proven staff management and delegation skills
Ability to recognize and pursue new business opportunities
I.T. literacy essential
Windows Office Suite (PowerPoint, Word, Excel and Outlook)

Client Manager

Key skills