Ticketing Operations Specialist
Philippines
Full Time
9 hours ago
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Provide operational support across all channels like the Call Centre and Box Office
- Manage large quantities of customer queries
- Identify customer needs and provide solutions
- Assist with resource management and administration support
- Plan and manage operations during events
Requirements
- Strong interpersonal skills
- Organizational skills
- Results oriented mindset
- Ability to work nights, weekends and holidays
- Proficiency with data processing and Microsoft Office
- Strong communication skills
- Effective listening skills
Benefits
- Generous vacation
- Healthcare
- Retirement benefits
- Student loan repayment
- Tuition reimbursement
- Six months of paid caregiver leave for new parents
- Access to free live events through employee ticketing program