Develop and execute strategies to optimize external counsel performance improving cycle times, and cost efficiency.
Monitor adherence to litigation strategy, billing discipline, and service expectations.
Provide strategic guidance on complex matters through file review.
Establish governance frameworks, referral protocols, and performance scorecards.
Conduct file audits and identify trends, risks, and improvement opportunities.
Develop KPIs and reporting dashboards.
Drive legal spend reduction through budgeting, billing oversight, and disciplined management.
Ensure adherence to billing guidelines and support invoice review processes.
Manage relationships with external counsel firms.
Identify opportunities to leverage data, automation, and AI.
Contribute to development of AI-enabled tools and strategies.

LLB or JD and member in good standing with a law society in Canada
10+ years of in-house or external insurance defense litigation experience
Strong understanding of litigation strategy and legal operations
Knowledge of legal and court documents and procedures
Knowledge of standard office equipment and word processing
Excellent oral and written communication skills
Ability to communicate effectively
Excellent drafting skills and eye for detail
Motivated self-starter with the ability to work productively under pressure and deliver business results
Strong interpersonal & client service skills; professional and positive demeanor
Superior organization & priority setting skills, strong work ethic and ability to multi-task
Conceptual and creative problem-solving skills

Senior Counsel, External Counsel Performance

Key skills