Key skills
AWSAzureCloudLinuxPackerServiceNowVMwareRDSLeadershipStakeholder Management
About this role
Role Overview
- Define and maintain reference architectures and target-state designs for VMware VCF 9.0 platform architecture and lifecycle patterns.
- Define Aria Operations observability strategy (telemetry standards, alert philosophy, capacity/performance governance, service reporting) and ensure operational adoption.
- Define VCF Automation platform approach (catalog/service design, templates/guardrails, governance, operational model) and guide implementation and sustainment.
- Define backup/recovery architecture using Veeam and Data Domain, including recoverability assurance and DR readiness patterns.
- Define hybrid cloud architecture and operating model across Azure and AWS (connectivity, identity/access concepts, monitoring/logging, backup/security baselines).
- VDI/RDS architecture and standards: define operationally supportable architectures and standards for Omnissa Horizon, Workspace ONE, and Microsoft RDS (availability, scalability, security controls, patch/lifecycle strategy, monitoring, DR considerations).
- Golden image strategy: define enterprise image/template strategy, including repeatable build pipelines with Packer, template/content distribution using VMware Content Library, validation gates, versioning, rollback, and security hardening baselines.
- Lead solution design and implementation for major infrastructure programmes, migrations, and technology refresh initiatives, ensuring designs are scalable, secure, cost-effective, and operationally supportable.
- Serve as escalation point for the most complex cross-domain incidents and systemic problem elimination; ensure strong problem records and post-incident outputs in ServiceNow.
- Establish engineering standards for automation and configuration management.
- Evaluate emerging technologies and vendor solutions; produce technology assessments, proof-of-concept outcomes, and formal recommendations to IT leadership.
- Mentor and coach infrastructure engineers, raising engineering standards, sharing architectural knowledge, and supporting professional development.
Requirements
- At least 12 years of infrastructure/platform engineering experience including architecture ownership and hands-on delivery.
- Expert-level, hands-on experience of virtualization/private cloud capability (VMware/VCF strongly preferred).
- Experience deploying and operating Horizon/Workspace ONE/RDS at enterprise scale (preferred).
- Strong expertise in storage architecture including SAN (Fibre Channel and/or iSCSI), VSAN, NAS, and software-defined storage concepts.
- Experience or exposure to infrastructure-as-code.
- Proven capability to architect and operationalize enterprise monitoring/observability standards (Logic Monitor and Aria Operations).
- Proven capability to architect, govern, and troubleshoot provisioning automation (VCF Automation).
- Proven backup/recovery architecture and operational assurance experience (Veeam/Data Domain patterns, DR test strategy).
- Hybrid cloud engineering and operations knowledge across Azure and AWS (preferred).
- Strong Windows Server and Linux (preferred) engineering expertise; ability to define standards and troubleshoot complex issues.
- Experience operating in global enterprise environments with audit/compliance expectations.
- Strong security-by-design mindset and stakeholder management skills; ability to lead through influence as an individual contributor.
Tech Stack
- AWS
- Azure
- Cloud
- Linux
- Packer
- ServiceNow
- VMware
Benefits
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental leave
- Education assistance program