Owning end-to-end delivery of Epics, projects across business and technology domains, from initiation through transition into business-as-usual
Driving business readiness, ensuring all business and non-IT deliverables are planned, owned, and delivered alongside technology outcomes
Developing, maintaining, and actively managing integrated delivery plans, tracking progress against agreed outcomes, milestones, budget, and quality standards
Establishing and maintaining strong delivery governance, including RAID management, reporting cadence, metrics, and decision forums
Acting as the primary escalation point for business sponsors, senior stakeholders, and delivery partners
Building and sustaining trusted relationships across business, operations, Product, Technology, and Enterprise functions/stakeholders
Leading, motivating, and coordinating matrixed, virtual, and globally distributed teams across multiple workstreams
Clearly defining roles, responsibilities, dependencies, and expectations to enable effective execution
Owning financial management activities including support of business cases/cost benefit analysis and alignment to approved business cases ensuring linkages to the financial plan, budgets
Identifying delivery risks, issues, and dependencies early, proposing and driving mitigation and trade-off options to protect value
Chairing or contributing to Steering Committee and senior leadership forums, providing clear, outcome-focused updates and decision support
Championing agile and SAFe ways of working while flexing delivery approach to suit business context, including Waterfall where required
Driving consistent use of delivery standards, tools, and metrics (e.g. Jira, MS Project, reporting dashboards, project management methodologies)
Contributing to feasibility assessments, solution options, and strategic decision-making as required
Identifying and leading continuous improvement opportunities across delivery practices, governance, and operating models
Requirements
Bachelor’s degree in business or related field
Knowledge of, qualifications and/or certifications in standard project management methodologies (PMP, MSP, Prince2, SAFe or equivalent)
Previous experience in Epic / Program / Project Management and proven ability to deliver within different methodologies i.e. Agile, Iterative & Incremental, Waterfall
Healthcare, insurance, or regulated-industry experience preferred but not essential
Experience working across global regions and cultures
Proven experience delivering complex projects, programmes, or Epics in a matrix organisation
Demonstrated leadership of cross-functional and virtual teams
Strong financial management and governance capability
Excellent stakeholder engagement and executive communication skills
Advanced skills in Microsoft Office tools; familiarity with Jira and delivery tooling
Proven ability to drive adoption and continual process improvement. Good understanding of IT delivery “ways of working” with multiple Scrum Teams and Release Trains is desirable but not a must.