Paralegal, Contracts – Operations

Role Overview

• Draft, review, and negotiate a wide range of commercial agreements including customer contracts, NDAs, vendor agreements, procurement terms, and amendments
• Act as primary interface with customers for contractual matters — ensuring contractual obligations are clearly communicated, understood, and monitored throughout the contract lifecycle
• Review terms and conditions to identify and address risks across financial terms, acceptance criteria, delivery requirements, warranty, IP, termination, indemnification, and all other material risk areas; recommend mitigation strategies
• Plug into deployment efforts: structure contracts, pricing frameworks, and operational setup for new customer and partner engagements
• Propose and develop scalable solutions to improve contracting efficiency — including template management, playbook development, and automation
• Collaborate with business units (Sales, Finance, Product) and legal team members to streamline contract management processes and drive continuous improvement
• Implement and administer the CLM platform (Summize) — including redline workflows, approval routing, Salesforce integration, and automated tracking
• Support procurement activities: evaluate vendor terms, track renewal schedules, manage pricing insights across the vendor portfolio
• Assist with and drive internal scaling initiatives including office lease management, office expansion, and international operational setup
• Handle office operations matters including HQ building operations support, lease administration, and vendor/facilities management
• Advise on a variety of legal matters including information security and compliance, intellectual property rights, and data privacy — including negotiating data protection agreements (DPAs) and answering data privacy queries
• Maintain familiarity with CLM and security tools relevant to contract governance and compliance
• Assist with and drive internal initiatives such as DOD compliance support, risk management activities, and audit preparation
• Monitor regulatory and contractual obligations; proactively flag upcoming milestones, renewals, and risks to relevant stakeholders

Requirements

• Bachelor's degree and paralegal certificate from an ABA-approved programme, or equivalent legal training
• 3+ years of paralegal or contracts experience, ideally in a SaaS, technology, or fast-growth company
• Direct experience with a variety of legal matters including strategic business agreements, information security and compliance, IP, and data privacy (including negotiating DPAs)
• Strong working knowledge of commercial contract structures, risk identification, and mitigation strategies
• Experience with CLM platforms and/or security/compliance tools (e.g. Summize, Ironclad, DocuSign)
• Familiarity with Salesforce or equivalent CRM and how contracts integrate with deal workflows
• Excellent written and verbal communication skills — able to explain complex legal concepts clearly to business stakeholders
• Strong organisational skills and ability to manage multiple concurrent workstreams independently
• High level of integrity, discretion, and attention to detail
• Comfortable in a fast-paced, scaling environment with evolving processes.

Benefits

• corporate bonus which can range up to 30%