Lead the development and execution of end-to-end change management plans for all assigned strategic initiatives, incorporating impact assessments, stakeholder analysis, and communication strategies.
Actively enable the achievement of strategic objectives by rigorously tracking progress against goals, managing dependencies, and reporting on the status of change adoption across the business.
Develop and distribute targeted communications to ensure all impacted stakeholders are informed and engaged throughout the change journey.
Oversee the delivery of key business programs by actively tracking the progress of all associated workstreams and strategic initiatives against established timelines and milestones.
Drive accountability across the business by proactively tracking action items, managing dependencies, and ensuring consistent follow-up on deliverables to meet deadlines.
Lead key initiatives to analyse, map, and document current-state business processes to identify critical inefficiencies, bottlenecks, and opportunities for improvement.

A minimum of 4-6 years of experience in business operations, change management, project coordination, or a similar analytical role.
A bachelor’s degree in business administration, Operations Management, or a related field is required.
Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results within deadlines.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with and influence stakeholders at all levels of the organisation.
Strong analytical and problem-solving skills, with a demonstrated ability to use data to inform decisions and a high level of proficiency in building operational dashboards and reports.
Professional certifications in Project Management or Change Management are desirable.
Experience working in a fast-paced, dynamic environment, such as a fintech or scale-up, is a plus.

Flexibility that works: Work from home
Belonging and celebration: Monthly remote-first events and big EOFY/EOY parties bring the whole company together in Australia.
Weekly virtual company-wide stand ups, and quarterly Town Halls to feel connected to our dispersed team.
Meaningful perks: “Me Days” (extra paid leave) and Birthday gifts.
An award-winning culture: Recognised for employee wellness and a genuine focus on belonging.

Senior Program Delivery and Change Analyst

Key skills