Design and execute the Launch Operational Plan, architecting and implementing a robust Strategic Account Management capability for Lupus & Nephrology launches.
Proactively monitor field execution to identify operational barriers and best practices, translating insights into scalable action plans.
Establish and monitor a Launch Brand Operational Annual Roadmap with clear KPIs, deliverable milestones, and governance decision-making.
Architect and implement a robust Strategic Account Management capability to shift from transactional selling to enterprise-level partnerships.
Act as the central clearinghouse for field force excellence innovation and maintain routine cadence of launch optimization feedback sessions.
Influence Franchise Heads and Sales VPs using data and field credibility to drive adoption of new operational initiatives.
Provide strategic input for the annual Brand Plan regarding field execution, emphasizing critical opportunities and barriers.
Identify high-level skill gaps in the field force and partner with commercial learning for targeted interventions.
Establish operational milestones for the year, including recurring tasks and special projects.
Develop quarterly deliverables for future launches, including Franchise Opportunity Playbooks, Execution Gap Assessments, Operational Assessments, and QBRs.

Bachelor's degree with 12+ years of progressive experience in the Pharmaceutical/Biotech industry.
Must have significant experience in Commercial Operations or Sales Excellence leadership, with a strong preference for immunology therapeutic area experience.
Proven track record in a Launch-Phase Field Leadership role (e.g., Division Sales Manager, Regional Sales Director, or National Sales Lead).
Experience designing and/or working in a Strategic Account Management team.
Ability to anticipate future trends and plan proactively.
Comfortable navigating complex data for actionable insights.
Mastery in influencing disparate stakeholders toward common operational goals.
Willingness to challenge traditional models and drive innovation.
Strong stakeholder management skills and experience in change management.

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short
and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation

Field Excellence Lead – Account Management, New Launches

Key skills