Answer customer questions about products, prices, availability, product uses, and credit terms using various communication tools
Recommend products to customers, based on a customer’s mission type, needs, and interests
Quote prices, credit or contract terms, warranties, and delivery dates
Utilize ERP system for processing orders
Enter all quotes, customers, and opportunities into Salesforce and maintain a pipeline
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
Provide customers with product samples and catalogs
Develop a marketing strategy to access new contacts within the existing account base
Achieve sales and margin objectives set by your Director
Conduct continuing market research on specific channels of business and assist in developing territory strategy, vendor relations, and dealer of record
Respond to undriven-preferred vendor opportunities on the TLS SOE and FESE contracts
Communicate with the Regional Sales team to provide them with leads in their areas from bid boards or incoming inquiries
Monitor all bid boards for opportunities within the assigned market segment. Sites to include DIBBS, GSA Ebuy, Unison, and SAM.gov

Ability to organize and manage multiple priorities
Excellent communication skills both written and verbal across all business levels
Solid understanding of assigned sales markets as well as company objectives and goals
Ability to build rapport and credibility with colleagues, customers, and suppliers
Customer service focused with the ability to manage difficult customer situations
Associates Degree in Business or related field or work equivalent
Government sales and Federal contracting experience a plus
MS Office Suite or comparable software, internet search capability, and database creation/entry
Understanding and experience in Enterprise Resource Planning (ERP) software
SalesForce experience is a plus

Inside Sales Representative

Key skills