Key skills
ServiceNowJiraConfluenceAgileScrumKanbanProject ManagementCommunicationRemote Work
About this role
Role Overview
- Collaborate with other project managers, clients, vendors, and engineering teams on various projects, presentations, and meetings ensuring follow-up and adequate communication for continuous alignment on multiple projects (small and large in parallel).
- Manage project tracking and reporting through a structured Waterfall framework to ensure full compliance visibility and no gaps in milestone or deliverable accountability, while supporting development and engineering teams who execute work using Agile practices such as Kanban and Scrum.
- Review and interpret contractual documentation to extract project scope, deliverable requirements, compliance obligations, and key milestones, ensuring project plans and team activities remain aligned with contract terms.
- Provide attention to detail to internal and external email communications to analyze in order to produce relevant and valuable responses to maintain organizational relationships and project visibility.
- Identify relevant audiences for meetings, ensuring thorough meeting preparation and creating project charter and kick-off presentations that provide information such as business driver, targeted audience, communications plan, scope, project phases, and next steps for planning project schedule activities with technical teams.
- Conduct meeting analysis that results in facilitation of routine meetings/ceremonies to track projects and maintain project boards and dashboards using Jira and ServiceNow.
- Understand when and how to escalate to other groups when necessary.
- Consistently maintain project status, update project roadmaps, and adhere to defined project structure standards with the integrated tool stack provided.
- Ability to draft process and ‘how to’ documentation.
- Assist with identifying project constraints, risks, inefficiencies, and areas where processes can be improved and/or reinforced.
- Reinforce agreed upon priorities, policies, and team best practices.
- Utilize project management software i.e., MS Project/Project Online, SharePoint Project Template, Jira, Confluence, ServiceNow, etc.
- Maintain, update, and archive project notes, follow-ups, and documentation.
- Familiar with all functions of Outlook including alert functions and the ability to schedule meetings utilizing the Scheduling Assistant.
- Generate and archive notes from project meetings that add value to management decision-making.
- Ensure communication channels are made available for all projects to enable adequate communication and escalation process among project team members.
- Hybrid with the expectation to come onsite to the Atlanta (Midtown) office as needed.
Requirements
- 5+ years of project management experience specifically with software development or IT applications.
- Experience with both Waterfall and Agile (Scrum/Kanban) methodologies in a hybrid delivery environment.
- Proficiency with MS Project or Project Online for schedule development and management.
- Highly proficient in writing, editing, and follow-through
- Experience reading contractual documentation and extracting project scope, deliverables, and compliance obligations
- Some relevant college experience or applicable certifications (preferred) or college degree (preferred)
Tech Stack
- ServiceNow
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options