Regional Property Manager – Market Rate

Role Overview

• Effectively manage all communities to achieve financial and operational targets
• Provide feedback on capital needs and other asset plan items; complete asset plan items as required
• Monitor employee performance; take action as necessary to improve portfolio or asset performance
• Complete annual performance reviews and regularly communicate employee performance expectations and achievement
• Seek to build employees teams and provide motivation and direction as required
• Manage all community wage, salary, bonus, incentive and commission issues
• Ensure all NRP community procedures are being accomplished; monitor community performance at both the micro level (following procedures, practices) and macro level (occupancy, income, collections)
• Ensure integrity of application and file approval process at communities
• Monitor community financials; review variance reports; review financials with Community Managers regularly
• Work with Community Managers to prepare annual budgets and property plans
• Approve community vendors
• Approve community purchase orders and expenditures
• Perform regular community inspections (physical, operational, file review)
• Manage portfolio rents; propose adjustments as necessary
• Manage portfolio resident selection criteria; monitor and make adjustments as necessary
• Monitor portfolio collections and collection procedures; ensure all collections activities are accomplished
• Manage portfolio vendors such as collections agencies, legal representation, etc.; monitor performance and make changes as appropriate
• Recruit, interview and hire community managers and maintenance managers; approve all community new hires; ensure new hire paperwork is processed and delivered to Human Resources
• Support Community Managers as necessary on resident issues, supportive services issues, vendor issues, compliance approvals and other operational duties
• Regularly meet with community staff and ensure that weekly community meetings are held
• Coordinate portfolio training, Marketing, Compliance, Accounting, IT and HR activities
• Ensure Regional Maintenance program is executed throughout portfolio; work with Maintenance Director and Regional VP to improve Maintenance program and execution
• Prepare and deliver Regional Portfolio reports as required
• Initiate new programs, procedures or practices in portfolio as directed
• Represent portfolio in Apartment Association, to local PHA’s, state agencies, etc. as required
• Coordinate pre-lease set up of new communities; hire and train staff
• Coordinate, manage and monitor community audits by Syndicators, state agencies, etc.
• Participate in senior level management meetings as required; participate in regional team meetings as required
• Act as portfolio representative to coordinate activities and resolve issues with portfolio Construction and Development representatives

Requirements

• Bachelor’s degree highly preferred
• 3+ years of experience in property management with recent experience in a Regional Property Manager or similar role
• Strong experience with market-rate communities
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, and other laws as they relate to property specific guidelines and occupancy standards
• Strong computer skills, especially in the Microsoft Office Suite
• Knowledge of YARDI software
• Valid Driver’s License

Benefits

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs