Manager, Knowledge Design & Integration

Davis Wright Tremaine LLP is a top law firm in the U.S. seeking a Manager, Knowledge Design & Integration to contribute to firm success by managing enterprise knowledge systems in support of legal practices. The role involves leading a team to develop AI-enabled tools and workflows while promoting a culture of continuous improvement and mentorship.

Responsibilities:

• Identify, design, and support AI‑enabled knowledge solutions, decision‑support tools, automated workflows, and internal or client‑facing platforms in partnership with Innovation, and related teams
• Guide teams through change driven by AI, automation, and emerging knowledge technologies, emphasizing responsible adoption, value realization, and continuous improvement
• Promote a product‑oriented mindset by encouraging teams to design, iterate, and scale knowledge tools and solutions
• Provide mentorship through coaching, priority‑setting, and ongoing development, empowering employees to take ownership of their responsibilities, share expertise, and provide constructive feedback
• Balance workloads within and across teams by aligning responsibilities with skills and capacity, ensuring the right people are in the right roles
• Manage staff performance on a day‑to‑day basis, conduct bi‑annual check‑ins, make recommendations on compensation and bonuses, and participate in hiring through interviewing and staffing recommendations
• Maintain transparency by keeping employees informed of departmental and Firm objectives, priorities, and progress
• Assist the Director of Knowledge Management in developing, maintaining, and executing a long‑term strategy for knowledge and information asset development aligned with business goals and stakeholder input, while pioneering organizational change through close partnership with business leaders across the Firm
• Acquire and maintain deep understanding of industry practices, trends, benchmarking data, and competitive intelligence to inform strategic decision‑making
• Employ analytics, modeling, and performance metrics to assess adoption, impact, and value of knowledge- and AI‑enabled solutions, translating insights into actionable recommendations that inform investment decisions, roadmap planning, and continuous improvement
• Serve as a strategic advisor to practice leadership on the effective use of knowledge, data, automation, and AI to improve efficiency, consistency, and service delivery
• Propose and maintain processes and best practices that ensure high‑quality, complete, and accurate data, as well as effective sharing and utilization of the Firm’s knowledge and information assets
• Research knowledge management tools, trends, and methods to continually enhance knowledge platforms, practice‑specific applications, and overall function effectiveness

Requirements:

• 5+ years of experience in knowledge management and/or legal knowledge and information systems, with prior experience in a legal environment preferred
• Bachelor's Degree
• Experience working with Microsoft 365, intranet and extranet solutions, and data visualization or reporting tools; familiarity with automation platforms, AI‑enabled tools, or low‑code/no‑code solutions a plus
• Experience working with or alongside Innovation, Legal Technology, or AI initiatives, with the ability to lead effectively in environments of rapid change and emerging technology adoption
• Proven experience managing teams of varying sizes, contributing to team growth through strong collaboration, openness to feedback, and a sustained commitment to quality under time constraints
• Excellent written, oral, and interpersonal communication skills, with strong customer engagement abilities and a demonstrated capacity to understand and document business needs from a solutions‑focused perspective
• Solid understanding of project management principles, including requirements gathering, analysis, testing, and quality assurance