Responsible for posting on UGG owned social media accounts (Instagram, Facebook, TikTok, Twitter, Pinterest, YouTube, and emerging platforms), including mornings, nights, and weekends as needed
Accurately add tags, links, and creative elements to posts, ensuring optimal timing and performance
Partner with the Social Media Manager for excellence in execution
Manage community engagement across UGG accounts, fostering brand love and positive sentiment
Act as the connection point between the brand and the social community, interacting with talent, influencers, editorial outlets, consumers, and fans
Participate in UGG-related conversations, answer customer inquiries, and identify trends in fan feedback and competitive strategy
Contribute to social media reports, pulling data and adding insights
Escalate opportunities for larger brand action
Support social media content capture, editing, briefing, and management
Organize and deliver content, contribute ideas to the content calendar
Manage sample ordering and distribution, planning for usage and sending out pieces to further brand sentiment and mentions
Handle department invoices and new vendor setups, liaising with talent and agents for timely processing
Stay abreast of industry trends and best practices, sharing insights with the creative team and management, and attending relevant conferences

Bachelor’s degree in a related field and/or relevant internship experience
1-3 years of experience or internship experience within social media at a brand, editorial outlet, or agency
Knowledge of the social media landscape and intricacies of each platform
Excellent time management, organizational, planning, and project management skills
Strong verbal, written, and presentation skills
Ability to develop positive and productive relationships with internal and external stakeholders
Problem-solver, able to work independently in a fast-paced, multi-tasking environment
Strong computer skills, including MS Office (Outlook, Word, Excel, PowerPoint)
Ability to travel and work nights and weekends as necessary

Global Social Media Associate

Key skills