Business Development Representative

Role Overview

• Act as a trusted first point of contact for prospective customers, taking time to understand their business challenges and connect them to relevant Siteimprove solutions
• Engage prospects through thoughtful, multi-channel outreach (email, phone, LinkedIn, and research-driven targeting) to generate qualified pipeline opportunities
• Conduct discovery and qualification conversations to uncover pain points and business priorities, and clearly articulate these to Account Executives
• Develop a strong understanding of Siteimprove’s platform—including accessibility, SEO/AIO, analytics, and content optimization—and confidently communicate value across use cases
• Collaborate closely with Account Executives to progress opportunities through the pipeline and support a high-quality, enterprise sales motion
• Leverage data, intent signals, and prospecting tools to identify and prioritize the right accounts and opportunities
• Consistently meet and exceed activity and pipeline goals while delivering a high-quality experience for every prospect interaction
• Contribute to building a scalable, repeatable outbound and inbound qualification process that improves team efficiency and effectiveness
• Participate in ongoing sales training and coaching, continuously developing your skills in SaaS sales, discovery, and objection handling
• Adapt quickly in a fast-paced, evolving environment and contribute ideas to improve how we engage the market
• Partner cross-functionally with Sales, Marketing, and Enablement to improve messaging, targeting, and conversion quality
• Perform other related duties as assigned

Requirements

• A genuine interest in prospecting and generating new business opportunities that fuel the sales pipeline
• A strong sense of urgency and ability to prioritize effectively in a fast-paced, high-growth environment
• Natural curiosity with the ability to ask thoughtful, structured questions that uncover real business challenges
• Ability to identify, qualify, and develop high-quality opportunities for Account Executives
• Strong communication skills, with the ability to engage prospects clearly and professionally across written and verbal channels
• Self-motivated and results-driven, with a consistent track record of meeting and exceeding goals
• Comfortable working toward daily, weekly, and monthly performance metrics while maintaining a high-quality prospect experience
• Collaborative team player who works effectively with Account Executives, Marketing, and peers to improve overall pipeline performance
• Entrepreneurial mindset with a willingness to test new approaches, iterate quickly, and improve outreach effectiveness
• Positive, resilient, and growth-oriented attitude, thriving in a feedback-rich, performance-driven environment.

Benefits

• Open Paid Time Off (OPTO) program for vacation, personal illness, mental health, or to care for a family member, 11 paid holidays, and volunteer leave.
• National medical plan, dental, vision, paid maternity leave, paid paternity leave, HSA, Flex, employer-sponsored short-term, long-term disability, discounts to volunteer plans.