HR Operations Specialist

Role Overview

• Lead planning and execution of HR projects, including recurring annual cycles and system-related work, by managing timelines, dependencies, risks, and cross-functional alignment across HR teams and systems
• Manage the Workday enhancement process through sprint planning and backlog management, partnering with cross-functional stakeholders to define priorities, requirements, scope, and delivery timelines
• Partner closely with HRIS to support system-related initiatives, including gathering and validating requirements, facilitating testing activities, and documenting current and future state business processes and workflows in Visio
• Evaluate, prioritize, and facilitate resolution of HR Operations and Workday-related requests through Fresh service, ensuring alignment with operational priorities, system impacts, and business needs
• Lead documentation of current and future states for key HR business processes in Visio
• Drive change management activities, including stakeholder communications, training, and readiness
• Identify and lead opportunities to improve HR processes, operational workflows, and Workday utilization, supporting implementation of those changes across HR Operations and Workday
• Develop and deliver reporting, dashboards, and operational insights through Smartsheet and related tools to provide visibility into project progress, risks, outcomes, and key operational metrics for stakeholders and leadership teams
• Workday operations support including EIB data loads, provide support for internal and external audit requests (system walk through, provide evidence, support Kainos)

Requirements

• Five (5) + years of experience supporting HR operations, HR systems, or delivery‑focused program or project work within an HR environment
• Hands‑on experience supporting Workday or similar HR platforms
• Strong understanding of how HR functional areas and systems intersect (e.g., Compensation, Payroll, Talent, Compliance, HRIS)
• Demonstrated experience in project management and change management within an HR environment
• Comfort interacting with and supporting senior stakeholders, including preparing materials and communicating updates
• Strong communication, organization, and prioritization skills
• Interest in HR systems, process improvement, and operational design
• Proficient in Office 365 and strong functional experience in Workday
• Ability to clear required background check

Benefits

• Health benefits
• Retirement contributions
• Paid time off