Director of Food & Beverage – EMEA

Role Overview

• Lead the development and evolution of Nteractive's Food & Beverage offering across global events
• Establish and maintain departmental standards, processes and Standard Operating Procedures (SoPs)
• Provide culinary leadership and strategic direction to the wider F&B team
• Conduct comprehensive menu reviews to ensure client objectives, event goals and attendee expectations are met
• Stay ahead of emerging hospitality, culinary and beverage trends to continually enhance our offering
• Collaborate closely with Client Services teams to understand event objectives, budgets and audience requirements
• Design memorable food and beverage experiences across multiple concurrent projects
• Build strong relationships with clients, venue partners and suppliers to ensure seamless delivery
• Lead key operational projects and workstreams across complex international programmes
• Support the delivery of training initiatives, departmental resources and continuous improvement projects
• Analyse post-event data and operational feedback to identify trends, opportunities and improvements
• Collaborate with internal teams to create actionable client recommendations and future event strategies
• Utilise forecasting and reporting data to support long-term planning and innovation
• Support budget development and financial oversight across F&B programmes
• Ensure commercial awareness and value-for-money considerations remain central to all decisions
• Inspire, mentor and develop members of the F&B team
• Share knowledge, expertise and industry best practice across the business
• Support supplier negotiations, contract management and procurement processes
• Foster a culture of collaboration, continuous learning and excellence
• Act as a role model for Nteractive's values and behaviours
• Ensure all Food & Beverage activities comply with relevant health and safety legislation and industry regulations
• Promote operational excellence and consistency across all projects
• Support risk management and supplier compliance processes
• Champion continuous improvement and quality standards throughout the department

Requirements

• Extensive hospitality, catering or Food & Beverage leadership experience
• WSET qualification, hospitality degree, catering qualification or equivalent professional experience
• Proven experience managing large-scale catering, hospitality or event operations
• Experience of working in an events agency setting, a bonus
• Strong leadership and people management skills
• Experience developing and delivering innovative food and beverage concepts
• Commercial awareness and contract management experience
• Strong analytical skills with the ability to interpret data and identify trends
• Excellent stakeholder management and client-facing skills
• Exceptional organisational and project management capabilities
• Advanced Microsoft Office skills, particularly Excel
• Experience working across international projects and diverse cultural environments
• A passion for delivering exceptional guest experiences.

Benefits

• Annual leave – 33 days including Bank Holidays
• Summer Hours
• Pension (5% employee, 3% employer)
• Wellbeing & Inclusion Initiatives including access to an EAP
• Enhanced Maternity Pay
• Rewards & Recognition Incentives
• Volunteering Day
• Private Medical Insurance & Cash Plan
• Generous Talent Referral Scheme
• Life Insurance
• Birthday Vouchers
• Eyecare Vouchers