Recommend implementation approach and ongoing services for complex upmarket customers
Diagnose customer needs based on business objectives and technical requirements
Create customized implementation plans and recommend services or Solutions Partners
Work with customers or partners to define resource needs
Establish clear milestones, project plans, and timelines
Present plans to the customer's Executive team
Influence customer purchase decisions with urgency and certainty
Contribute to the growth of the enterprise practice by enhancing sales and services alignment
Build relationships with accredited Solutions Partners to enhance recommendations and feedback
Provide advice and recommendations for HubSpot best practices, business processes, and change management

Fluency in English & Spanish
Customer first mindset and consultative approach
Deep implementation expertise with complex SaaS software (CRM, ERP, etc)
Experience helping customers drive organizational change
Experience driving value conversations to executive teams
Excellent oral and written communication skills
Ability to provide certainty and urgency to customers
Strategic mindset for long-term customer planning
Detailed-oriented with strong project management skills
Strong technical aptitude with understanding of integrations, APIs, and technical strategy.

Cash compensation includes base salary, on-target commission, and annual bonus targets
Eligible for equity plan to receive restricted stock units (RSUs)
Individual compensation determined using objective criteria based on role-related factors.

Senior Services Consultant – Spanish Speaker

Key skills