Execute daily security operations by monitoring, triaging, and conducting response activities for security events and alerts associated with cyber threats, intrusions, and compromises.
Analyze events using security tooling and logging, such as SIEM, EDR, and assess the potential risk/severity level of cyber threats.
Escalate higher-risk events to dedicated incident response and management teams in the CFC, according to established processes.
Collaborate with external teams for incident resolution and escalations, driving incident handling.
Notify team Lead(s) of concerns related to operations, such as anomalous changes in metrics, notable open incidents, quality concerns, or observed risks; support with resolution if appropriate.
Manage and complete assigned caseload throughout the incident response lifecycle, including analysis, containment, eradication, recovery, and lessons learned; maintain standards of quality to resolve events.
Maintain all case documentation, including notes, analysis findings, containment steps, and cause for each assigned security incident.
Perform incident updates or make contact with end-users promptly and document them, and complete case hand-off processes, such as completing/verifying shift logs.
Apply subject matter expertise in security operations processes to help improve relevant playbooks, Standard Operating Procedures (SOPs), and training materials.
Assist the team Leads and management on use case development by suggesting enhancements or tuning of use cases to improve the security posture of Experian.
Participate in paid overtime when operational needs may require additional support.
Requirements
3+ years of information security experience working within a Security Operations Center or Cyber Security Incident Response Team.
Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, Information Security, or a related field.
6+ years of experience working within a Security Operations Center, Incident Response Team, law enforcement, and/or military experience may be accepted in lieu of this requirement.
Demonstrate working knowledge of the Incident Response Life Cycle, MITRE ATT&CK Framework, Cyber Kill Chain, and other cybersecurity frameworks.
Demonstrated knowledge of common intrusion methods and cyber-attack tactics, techniques, and procedures (TTPs).
Demonstrated proficiency in determining appropriate methods to contain, eradicate, and recover from a variety of security incidents.
Possesses an understanding of common Operating Systems (Windows, Linux, Mac OS), Networking (Firewalls, Proxies, NetFlow, etc.), Cloud Infrastructure (AWS, Azure, GCP), and Security Technologies (Anti-Virus, Intrusion Prevention, Web Application Firewalls, etc.).
Ability to review and interpret device and application logs from a variety of sources (e.g., Firewalls, Proxies, Web Servers, System Logs, Splunk, Packet Captures, etc.) to identify root cause and determine next steps for containment, eradication, and recovery.
Experience with common Incident Response and Security Monitoring applications such as SIEM (e.g., Qradar, Splunk), EDR (e.g., FireEye HX, CrowdStrike Falcon, Microsoft Defender, etc.); experience with Security Orchestration, Automation, and Response (SOAR) technologies such as Palo Alto XSOAR and Google Secops (Chronicle) are a plus.
One or more professional, currently-held certifications related to Digital Forensics, Incident Response, or Ethical Hacking highly preferred (e.g., GCIH, GMON, GCED, GSOC, CEH, GCFE, GCFA, CFCE, ENCE).
Tech Stack
AWS
Azure
Cloud
Cyber Security
Firewalls
Google Cloud Platform
Linux
Splunk
Benefits
Great compensation package and bonus plan.
Core benefits including medical, dental, vision, and matching 401K.
Flexible work environment, ability to work remote, hybrid or in-office.
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.