Lead account management of assigned customers, including contracting, invoicing, client status calls and ongoing projects
Serve as a point of contact for assigned clients, overseeing all aspects of account management including contracting, invoicing, project execution, and regular status updates
Lead IDEOlogy Health conferences sponsorships and related client-facing activities
Build and maintain strong client relationships through consistent communication, ensuring expectations are met and needs are proactively addressed
Provide timely updates to clients, prepares presentations, identifies opportunities for account growth, and leads ongoing client status calls
Collaborate with internal teams to research client objectives and develop tailored solutions that drive results and uncover new business opportunities
Liaise with existing and new clients at conferences, virtual meetings and face-to-face meetings
Stay informed on trends and developments in the oncology market; develop and maintain prospect lists and track engagement with current accounts
Support client scheduling, communications, and pipeline tracking to ensure smooth operations and business continuity
Requirements
Bachelor’s Degree with at least 3+ years of proven experience in a similar role
Previous Medical Education experience is a plus
Exceptional organization skills, manage projects, detail-oriented and meet deadlines
Excellent written and verbal communication skills
Sound working knowledge of current role and the technical systems, applications and equipment used in performing this role
Must be able to use time efficiently by prioritizing and planning work activities and events
Ability to make independent and sound decisions in all situations
Set high standards and measures of excellence to ensure quality assurance in every aspect of work performed
Demonstrate effectiveness and flexibility with changing environments, responsibilities, tasks and people
Identify and resolve issues in a timely manner
Proficient in all Microsoft Products, Zoom Meetings, and project management software
Regular travel required
Benefits
Countless opportunities for on-the-job training and professional development
Ability to make a difference in the health care industry