Key skills
LeadershipProject ManagementCommunicationPresentation Skills
About this role
Role Overview
- manages the overall contract and relationship with existing complex clients and their consultants
- owns the strategic renewal plan, development of long term account strategy
- leads the growth & retention of current clients
- responsible for client retention, customer satisfaction and achieving corporate strategic goals relative to their book of business
- serves as the client expert and a resource for others within the organization
- shares best practices to contribute to development of others
- provides forward-thinking leadership designed to move the business forward and lead projects/corporate initiatives
Requirements
- Bachelor’s degree in related field or 14+ years of experience
- 5+ years of relevant client management experience with commercial PBM clients with Bachelor’s degree -or
- Master’s degree with 3+ years relevant experience
- Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials
- Strong Project management skills
- Superior verbal and written communication and presentation skills
- Ability to negotiate, lead others, organize, analyze and interpret information
- Ability to travel as needed to meet goals
Benefits
- comprehensive range of benefits
- health-related benefits including medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year and paid holidays