Key skills
Problem Solving
About this role
Role Overview
- Provides solutions for IT and business management on applying technology to strategic business opportunities
- Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost-effective and meet complex business requirements
- Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization
- Manages process improvement projects designed to support product strategies and revenue generation/cost reduction
- Manages the analysis & elicitation of complex client requirements and transformation of requirements into functional/non-functional requirements
Requirements
- 8+ years of industry experience
- At least 5 years of prior management experience
- Application Development
- Business Management
- Customer Solutions
- Design
- Group Problem Solving
- Process Improvements
- Release Management
- Software Solutions
- User Experience (UX) Design
- Bachelor's degree or higher
- No Required Certification(s)
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service