Develop a comprehensive understanding of current portfolio and address client satisfaction issues
Maximize existing relationships by engaging clients as their primary touchpoint
Review and analyze business trends of client for all solutions and identify areas of growth
Lead client renegotiations and profitability analyses
Identify and develop business growth and profitability strategy for each assigned account
Educate assigned clients on regulatory changes and new requirements
Maintain systems accuracy related to existing account base
Prepare and facilitate client presentations and reports
Promote client development and build relationships through office visits and presentations
Engage appropriate subject matter specialists and internal resources to support client requests

Strategic Account Manager

Key skills