Constant communication with partner automation and retail clients.
Contact retail establishments by phone to perform activation and reactivation of the integration.
Present the integration and platform to customers.
When necessary, manage customer inquiries and coordinate with other teams to resolve issues.
Enter information into the system to record activities.
Monitor activation and reactivation metrics.

Completed or in-progress higher education or technical course in IT-related fields
Strong communication skills
Proactive, organized, hands-on, collaborative, and eager to develop professionally

Health insurance for employee and dependents
100% company-paid
Dental insurance for employee and dependents
100% company-paid
Gympass
Caju Card (meal or food allowance)
Transportation voucher
Maternity/paternity kit for new parents
Coffee machine and snacks in the office
Internal training (Scanntech University)
Strategic communication moments (town halls and weekly "Coffee with the CEO")
Partnerships with universities, language schools and SESC
Flexible working hours, aligned with your manager
90% of positions are hybrid
Half-day off on your birthday
Monthly celebrations for employee birthdays, company anniversaries, promotions, births, weddings and other special occasions
No dress code
Excellent work environment: 93% satisfaction in the latest Great Place to Work (GPTW) survey
Opportunities for career growth and professional development
Relaxed environment that encourages friendship, stimulates creativity and boosts morale
Programs and initiatives focused on employee well-being
Community engagement initiatives

Technical Support Assistant, Exclusive for Persons with Disabilities (PWD)

Key skills