Maintain visibility across active product initiatives, roadmap commitments, strategic projects, and major enhancements
Track progress against roadmap objectives and help ensure product initiatives remain aligned with organizational priorities
Identify risks, dependencies, competing priorities, and potential impacts to roadmap commitments
Facilitate roadmap reviews, planning discussions, and roadmap updates in partnership with Product leadership
Help ensure stakeholders have visibility into upcoming initiatives, timelines, and changes
Support quarterly, annual, and strategic product planning activities
Track progress against product goals, objectives, and key initiatives
Help ensure product efforts remain aligned with company priorities and desired outcomes
Assist in measuring initiative progress and reporting on roadmap execution
Provide visibility into areas requiring attention, adjustment, or escalation
Help develop and improve Product operating processes, planning frameworks, reporting structures, and governance practices
Maintain planning artifacts, status reporting, dashboards, and product operations documentation
Identify opportunities to improve efficiency, visibility, accountability, and collaboration
Support continuous improvement of Product team processes and operating rhythms

5+ years of experience in Product Operations, Program Management, Product Management, Project Management, Business Operations, or a similar cross-functional role
Strong organizational skills with the ability to manage multiple initiatives and competing priorities simultaneously
Experience supporting roadmap planning, strategic initiatives, product portfolios, or organizational goal management
Excellent communication and stakeholder management skills
Strong analytical and problem-solving abilities
Ability to identify risks, dependencies, bottlenecks, and competing priorities
Experience working cross-functionally with Product, Engineering, Customer Success, Operations, and leadership teams
Comfortable operating in a fast-paced, highly collaborative startup environment
Ability to balance strategic objectives with tactical execution
Nice to Have: Experience in healthcare, IDD services, assisted living, long-term care, or medication management environments
Experience working within software product organizations
Experience supporting OKRs, strategic planning processes, or portfolio management activities
Experience building reporting dashboards and executive-level status reporting
Familiarity with Agile, Scrum, Kanban, or other product development methodologies
Experience supporting operationally complex software platforms
Experience working within tools such as Jira and Confluence for initiative tracking, documentation, and cross-functional collaboration

Product Operations Manager

Key skills