Operational Loss Program Analyst

Role Overview

• Identify, collect, and record risk events and related data within internal risk systems
• Maintain event and risk data, ensuring accuracy and completeness, including clear descriptions, appropriate categorization, and documented root cause where applicable
• Review system-generated data and determine whether updates, aggregation, or additional details are required
• Perform regular monitoring and review of risk events to ensure data quality and completeness
• Support preparation of risk reporting for internal risk and business reviews
• Monitor risk events to ensure timely escalation in accordance with established criteria; partner with stakeholders to gather information and validate event details
• Prepare summaries and materials for risk escalations, including key event details, impacts, and remediation actions
• Support communication of significant risk events to senior stakeholders
• Maintain documentation supporting escalation decisions and audit requirements
• Support and coordinate risk assessment and analysis activities for significant risk events
• Facilitate collaboration across business and risk teams during analysis efforts
• Track timelines and ensure completion of required documentation

Requirements

• Bachelor's degree, or equivalent work experience
• Typically more than six years of applicable experience
• Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls
• Thorough knowledge of Risk/Compliance/Audit competencies
• Strong analytical, process facilitation and project management skills
• Effective presentation, interpersonal, written and verbal communication skills
• Effective relationship building and negotiation skills
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
• Applicable professional certifications

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law