Senior Product Owner, Product Manager – AI, SaaS, e-commerce

Role Overview

• You are responsible for product strategy and further development across the entire product lifecycle and will drive the product into our next phase of growth
• You work closely with Sales, Support, Integration teams and external partners, and coordinate key decisions directly with executive management
• At the same time, you develop existing Product Owners and teams professionally and ensure our structures keep pace with growth and remain scalable
• You structure requirements from Sales, Support, Integration teams and external partners, challenge them and translate them into a prioritized, robust roadmap that supports our continued growth
• You deliberately evolve existing product processes and make them scalable, especially in the areas of requirements intake, prioritization, roadmapping and release communication
• You mentor Product Owners and teams and refine existing structures rather than rebuilding them
• On the product side, you work on advancing our agent-based product platform and drive the structured introduction of new agents, quality assurance and rollouts
• In addition, you will bring the SaaS business to the next level of maturity, particularly in areas such as pricing, billing, customer onboarding and the underlying operational processes
• You work data-driven: define relevant metrics, validate hypotheses and make well-founded, transparent decisions, including firm “no” decisions when required
• You roll up your sleeves and help out when something isn’t working instead of only delegating

Requirements

• Several years of product management experience in a SaaS or B2B environment, ideally gained during a clear scaling phase, and hands-on experience in building AI products
• You have owned products across the full lifecycle, from discovery to iteration, and understand the demands of structured, reliable product work
• You have established and evolved product processes and designed them to work as complexity increases
• You also have experience in the technical leadership and development of product and engineering teams, preferably in a distributed and international setup
• You understand how AI-based systems are built, particularly orchestrated and modular approaches such as agent systems, and have a clear sense for integration, quality assurance and the targeted use of human-in-the-loop
• AI tools are an integral part of your daily work and you actively use them to improve product work and development
• You communicate confidently with executives, leaders and technical teams and possess business-fluent German and English language skills

Benefits

• A role in a growing company where your work has a direct impact on our development, with fast decision-making, clear communication and high ownership
• Access to cutting-edge technology, including AI tools
• Continuous learning and development in your field — ongoing, not just a one-off benefit
• Team events — virtual and on-site, professional and sometimes just for fun
• International, supportive colleagues who prefer solving problems to creating them
• Flexible working hours and hybrid work (on-site and remote)
• Additional for the Vietnam location: supplementary premium health insurance
• Stress-free and comfortable commutes to and from work thanks to our Grab service sponsorship
• Support with visas and work permits, if required