Delivery Director

Role Overview

• Lead the delivery of Microsoft platform and Microsoft Business Applications engagements, ensuring high-quality execution from initiation through successful deployment and transition to support.
• Oversee project and program delivery across multiple workstreams, managing scope, timeline, budget, risks, dependencies, and customer expectations.
• Partner with clients, account teams, and internal delivery teams to define solution approach, delivery plans, governance, and success criteria.
• Be accountable for ensuring the overall delivery execution quality of Microsoft Biz Apps engagements in the segment providing oversight and governance.
• Build and develop relationships with Microsoft segment and support managing joint sales pursuits.
• Maintain awareness of industry best practices and business levers for offerings keeping pace with Microsoft Biz Apps product evolution within the sector.
• Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.
• Drive revenue of all Microsoft Biz Apps (Power Platform, SharePoint, and Co-Pilot) offerings across businesses in the segment, with revenue management expectations.
• Monitor engagement health, resolve delivery issues, and proactively identify opportunities to improve outcomes, efficiency, and client satisfaction.
• Support practice growth by contributing to delivery standards, methodologies, reusable assets, and best practices for Microsoft platform engagements.
• Collaborate with leadership to forecast resource needs, manage staffing, and support pursuit and proposal efforts as needed.

Requirements

• Minimum of TEN (10) years of professional experience in technology consulting, and technology implementation in full life-cycle Microsoft Biz Apps engagements.
• Bachelor's Degree is required.
• US Citizenship is contractually required.
• Selected candidate must be willing to travel/commute to Guidehouse offices or client sites as needed.
• Proven experience leading large-scale Microsoft platform or Microsoft Business Applications delivery engagements.
• Strong understanding of Microsoft solutions such as Dynamics 365, Power Platform, Azure, and related enterprise technologies.
• Demonstrated ability to lead cross-functional teams and manage multiple concurrent initiatives in a client-facing environment.
• Excellent communication, executive presentation, stakeholder management, and relationship-building skills.
• Strong problem-solving, organizational, and decision-making abilities with a focus on delivery excellence.
• Experience managing project financials, delivery metrics, schedules, risks, and issue resolution.
• Business operations and/or strategic planning experience.
• Demonstrable skills of managing multiple clients.
• Deep technical understanding of Microsoft Business Applications
• Expertise with multiple Modules.
• Active Microsoft Power Platform certifications or ability to achieve relevant certifications upon hire.
• Expert business development skills as well as managing relationships with both clients and internal stakeholders.
• Exceptional communication and presentation skills.

Tech Stack

• Azure

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend