Serve as the definitive ePrescribing (eRx) product resource for cross-functional ModMed teams, providing guidance on product functionality and workflows
Partner with Product Management to develop, scope, and manage ePrescribing initiatives that address customer needs, industry shifts, and value-add opportunities
Analyze and engage with internal teams to identify, debug, and resolve product-related issues reported by customers, solution partners, and internal stakeholders
Participate in periodic partner conversations to stay informed on current industry issues and evaluate value-add solutions offered by external vendors
Monitor Key Performance Indicators (KPIs) to ensure that eRx features are delivering tangible value to both the business and our customers
Proactively identify and communicate new certification requirements (including DEA, ONC, and Cures Act) to ensure our products remain fully compliant with federal regulations
Requirements
Bachelor's degree preferred
Strong working knowledge of our proprietary software (EMA), specifically those modules that interact with eRx workflows, or 2+ years of business analyst/product owner experience with an EMR company
Understanding of healthcare regulatory bodies and standards (NCPDP, Surescripts, DEA, ONC, Cures Act) is preferred
Proven ability to debug complex product issues and collaborate with technical teams on long-term resolutions
Experience generating metrics and translating data into actionable business insights
A knack for creative thinking when scoping new capabilities and navigating the constraints of healthcare technology
Excellent communication skills with the ability to lead "Initiative" discussions across various departments
Benefits
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits
Flexible Spending Account, and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch
Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters