Sales Support Representative – 1st Shift

Role Overview

• Interact with internal and external customers to provide and process information in response to inquiries, concerns and requests pertaining to products and services
• Act as a liaison supporting sales representatives and facilities focusing on business-critical items
• Process and input purchase orders in an accurate and consistent manner derived via inbound calls, fax or email
• Schedule and coordinate deliveries to meet the needs of facilities, sales representatives, and the hub network
• Utilize problem solving and sound judgement to promote customer satisfaction
• Process inventory returns RMA’s (Return Material Authorization) and communicate as appropriate
• Perform Credit & Rebills research and process correctly

Requirements

• High School Diploma or equivalent
• Two (2) years’ relevant work experience
• Experience as account representative; SAP; Microsoft Office
• Sales support or medical field experience; medical terminology