Account Manager

Role Overview

• Building and maintaining robust relationships with key internal and external collaborators.
• Identifying and closing new opportunities, whether self-generated or acquired from marketing-qualified leads.
• Collaborating with additional LGC team members, such as end-market sales managers and quoting specialists, to provide outstanding customer service and achieve the highest level of customer experience.
• Partnering with strategic account managers to plan and conduct customer reviews for relevant sites at specific strategic accounts.
• Applying LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline, and sales forecasts accurately and promptly.
• Developing an in-depth understanding of key LGC products and their applications.
• Achieving and surpassing assigned sales goals for LGC Standards.
• Engaging actively with customers through various channels (e.g., email, phone calls, in-person visits) to qualify leads, convert prospects, follow-up on quotations, and drive new sales.
• Maintaining CRMs with up-to-date customer information.
• Growing awareness of the LGC Standards brand by coordinating and attending exhibitions, seminars, and other events, and representing the company during working hours.

Requirements

• A B.S. in chemistry, physics, biochemistry, biology, or an equivalent field is preferred.
• At least 5 years of experience selling technical products used in research laboratories is required.
• Prior success in key account management with central procurement is a plus.
• The ability to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals.
• Experience with customer relationship management platforms, such as Sales Force and Desk.
• Expertise in Microsoft Office products is a plus.
• Outstanding commercial awareness and planning abilities.
• A demonstrated history of achieving and surpassing sales goals.
• Proficiency in French and English.
• Proficiency in other languages is a significant advantage.
• Willingness to travel within EMEA as required.