Support and execute the community strategy in collaboration with project leads and cross-functional teams.
Communicate live-game updates, patch notes, service changes, and known issues on official channels with clarity, transparency, and speed.
Build and maintain an active, positive, and engaged relationship with players on Discord, social media, forums, and other community hubs.
Identify key community voices, influencers, and content creators, and collaborate with them to amplify the game's visibility and community initiatives.
Create player-facing content: short-form videos, static visuals, patch summaries, educational posts, and community spotlights.
Write, review, and edit external communications to ensure clarity, consistency, and alignment with the brand tone and studio values.
Produce a weekly report tracking player sentiment and delivering insights to internal stakeholders.

Proven experience managing gaming communities, ideally in a live-service or multiplayer environment.
Strong understanding of contemporary game genres, platforms, and community ecosystems.
Excellent written and verbal communication skills, with the ability to adapt tone for different audiences.
Experience creating digital content using tools such as Premiere, Photoshop, or other marketing asset creation software (short videos, static visuals, educational posts, etc.).
Comfortable working in fast-paced, collaborative environments with cross-functional teams.
Fluency in French and English.

Health & Wellbeing: Wellbeing is multidimensional, just like our people. FSG provides comprehensive health coverage and pays 100% of premiums for the whole family.
Total Compensation: We want you to feel supported in all stages of life. In addition to competitive salaries, we offer stock purchase options, bonuses, disability and life insurance, and a retirement savings plan.
Flexible Time Off: Performing at work also means being present outside of it. We offer a generous paid time off program, public holidays, two potential paid week-long studio closures (summer and winter), and paid parental leave.
Development: Our studio is made up of innovators and intrepid explorers. We value curiosity and learning, so we prioritize career progression, training, and professional development opportunities.
Connection: We believe the best teams make the best games. Several times a year we host studio events to bring teams together, play, and build lasting connections.

Community Manager

Key skills