Principal Product Owner, Sales Capabilities

Role Overview

• Support the delivery of remote sales tools, enhancements, and process improvements by helping define work, coordinate priorities, and maintain execution focus across the agile pod
• Translate business needs into clear feature definitions, user-focused requirements, and actionable backlog items in partnership with stakeholders and delivery teams
• Help manage backlog readiness, sequencing, and scope decisions to ensure work is aligned to business value, feasibility, and release timing
• Support release planning and delivery coordination to help ensure solutions are implemented effectively and with minimal disruption to the business
• Collaborate closely with Remote Sales, IT, Sales Enablement, Training, Communications, Marketing, Operations, and other commercial partners to align on priorities, dependencies, and expected outcomes
• Act as a day-to-day coordination point across functions to surface risks, clarify decisions, and keep work moving across business and technical teams
• Build shared understanding of business needs, customer needs, scope, value measures, and success criteria across stakeholders and the agile pod
• Partner with enablement, training, and communications teams to support launch readiness and sustained adoption of new tools, enhancements, and processes
• Help develop role-based communications, training inputs, support materials, and feedback mechanisms that enable successful adoption within remote and distributed teams
• Identify adoption barriers, user pain points, and change impacts, and work with partners to address them through practical, business-focused solutions
• Support feedback loops from the field to inform enhancements, improve user experience, and strengthen long-term value realization
• Help define desired business outcomes, success measures, and adoption indicators for remote sales capabilities and related initiatives
• Track and communicate progress against key measures such as adoption, usage, efficiency, stakeholder satisfaction, and operational effectiveness
• Partner with business and technical teams to identify improvement opportunities, reduce friction in workflows, and strengthen the overall remote sales experience
• Use qualitative and quantitative feedback to inform prioritization decisions and continuous improvement recommendations
• Contribute to the evolution of remote sales capabilities by helping assess business needs, identify opportunities, and support roadmap discussions for future enhancements
• Help ensure solutions are designed with scalability, usability, and business relevance in mind, with awareness of where global alignment is needed and where local flexibility may be appropriate
• Work across adjacent capability owners and partner teams to ensure a coordinated approach to tools, processes, and stakeholder experience

Requirements

• High School Diploma or equivalent with 8+ years of relevant experience in sales enablement or sales support or equivalent experience, OR Associate's Degree with 6+ years experience, OR Baccalaureate Degree with 4+ years experience
• Direct experience supporting remote sales, inside sales, virtual engagement, commercial excellence, or field support capabilities
• Experience in healthcare, medical device, life sciences, or other regulated commercial environments
• Scaled Agile Framework® (SAFe®) certification
• Certified Scrum Product Owner (CSPO) Certification
• Exposure to cross‑functional commercial, operations, enablement, product, project, or transformation initiatives in a matrixed organization
• Global collaboration experience working with peers across multiple time zones, including shared services or center‑of‑excellence operating models
• Demonstrated ability to gather business needs, translate them into clear requirements or work items, and support delivery through structured planning and coordination
• Proven ability to partner with business stakeholders and technical teams to prioritize work, manage dependencies, and support execution against defined timelines
• Capability to leverage reporting, dashboards, and business performance metrics to support decision‑making and continuous improvement
• Track record of partnering with sales enablement, training, communications, or IT teams to drive adoption of new tools and processes
• Organizational discipline with the ability to manage multiple workstreams and drive progress in fast‑paced environments
• Ability to navigate ambiguity, adjust priorities as new information emerges, and maintain focus on practical business outcomes
• Working knowledge of Agile, hybrid delivery, or product operating models, including backlog management, release planning, user story development, and value measurement concepts
• Familiarity with tool adoption, process improvement, training coordination, communications, or change management initiatives in commercial or customer‑facing environments
• Analytical mindset with experience using metrics, feedback, and business context to support prioritization and operational improvements
• Proficiency with collaboration and planning tools such as PowerPoint, Teams, Excel, SharePoint, Jira, Azure DevOps (ADO), Smartsheet, or similar platforms
• Experience partnering with sales enablement, training, communications, or IT teams to drive adoption of new tools and processes
• Experience with reporting, dashboarding, or business performance analysis to support decision-making and continuous improvement
• Exposure to global teams, shared services, or center-of-excellence models supporting region-specific business needs
• Experience working in a global setting with peers across multiple time zones and geographies
• Experience supporting cross-functional commercial, operations, enablement, product, project, or transformation initiatives in a matrixed environment.

Tech Stack

• Azure

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)