Formulate and execute growth strategies to drive business expansion and achieve financial targets
Lead branch operations with a strong focus on profitability, efficiency, and service excellence
Drive business development for both overseas and local control segments
Deliver topline revenue growth and bottom-line profitability
Monitor and ensure station performance meets defined KPIs and operational standards
Provide leadership, coaching, and strategic direction to the station team
Develop team capabilities through training, performance evaluation, and career development planning
Oversee daily operational and sales activities to ensure alignment with company objectives
Identify and capitalize on strategic opportunities to enhance market position and growth
Maximize financial performance through effective cost management and operational efficiency
Ensure compliance with company policies, quality standards, and safety regulations
Drive sales performance and ensure achievement of assigned revenue targets
Implement sales and marketing strategies to attract new business and retain existing customers
Deliver consistent, high-quality service to customers through strong team execution
Optimize return on investment across the SME sales accounts segment

Bachelor’s degree in Business Administration, Enterprise Management, or related field
Minimum 10 years of relevant experience, with at least 1–5 years in a managerial role
Strong knowledge of freight forwarding practices and logistics operations
Proven ability to develop and execute business strategies and drive growth
Strong leadership and people management skills, with the ability to motivate and develop teams
Excellent problem-solving, communication, and decision-making skills
Ability to prioritize tasks, delegate effectively, and manage multiple stakeholders
Good command of written and spoken English
Strong analytical skills with the ability to interpret market trends and data
Proficient in reporting, presentation, and business performance analysis
Self-motivated, proactive, and results-driven with a strong sense of accountability
Strong interpersonal skills with a collaborative, team-oriented mindset

Branch Manager

Key skills