Join the Client Success team, leading post-sale account management for new and existing growth accounts.
Deliver best-in-class, turnkey client experiences from kickoff to wrap.
Help drive client retention, identify growth opportunities, and support media planning efforts.
Serve as a trusted partner to clients who are new to Axios, ensuring they feel confident and supported.
Work closely with multiple cross-functional teams to develop and execute campaigns across the Axios product suite.
Monitor campaign performance and delivery to ensure campaigns are on track to meet client and revenue goals.

1+ years of digital campaign planning and execution experience in a publisher or agency environment
Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations.
Responsible for building media strategies that support client objectives and campaign goals.
Develops a strong understanding of Axios products and effectively positions them to meet client objectives.
Outstanding communication, organization, and project management skills with obsessive attention to detail.
Proficiency in Google Office Suite (Slides, Sheets, Docs).
Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.

401(k) with employer match
Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
Employer Health Savings Account (HSA) contribution for the high deductible health plan option
Dental and vision coverage
Primary caregiver 12-week paid leave
Birth-givers will have an additional 6-8 weeks depending on type of delivery, for a total of 18-20 weeks continuous leave
Generous vacation policy, plus holidays
One mental health day per quarter
Annual learning and development stipend
$100 monthly work-from-home stipend
Tele-mental health services through Headspace
OneMedical membership, including tele-health services
Personal health advocacy resources through HealthAdvocate
Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
Increased work flexibility for parents and caretakers
Virtual company-sponsored social events
A strong and positive work environment
A commitment to an open, inclusive, and diverse work culture

Account Manager, Client Success

Key skills