Inside Sales Representative

Role Overview

• Manage a volume of assigned inbound and outbound consumer leads to engage business on behalf of the company
• Contact new leads to provide estimates and close sales on services, with performance being based on ability to close sales
• Coordinate the scheduling of engaged projects with new clients and local markets for installation
• Manage workload utilizing appropriate technology platforms, including: HubSpot, Service Titan, DialPad, and Excel.
• Communicate carefully, intentionally, and with accurate information to prioritize a positive experience for clients
• Respond to all communications with a healthy sense of urgency, balancing phone calls, emails, and chat messages appropriately
• Work efficiently to meet team and personal goals
• Perform other duties as assigned by management

Requirements

• High School Diploma or equivalent
• 1 year of telemarketing and/or inside sales experience
• Experience with HubSpot and Service Titan preferred, but not required
• Excellent verbal and written communication skills
• Familiarity and adaptability in using various software systems
• Ability to acquire and maintain required industry certifications
• Strong proficiency in Microsoft applications including Word, Excel, and Outlook
• Experience with administrative and clerical procedures

Benefits

• Competitive Pay: Salary commensurate with experience
• Career Growth: Advancement opportunities as skills develop
• Full Benefits Package: Health, dental, vision, 401(k) with company match, PTO, and paid holidays
• Collaborative Environment: Work alongside field technicians and project managers on meaningful projects