Responsible for providing customers with information on product pricing, features, and availability.
Responsible for creating proposals, quotes, and opportunities.
Responsible for creating presentation formats and compiling data for the preparation of sales presentations.
Responsible for documenting all order-related activities in various systems.
Responsible for sending a follow-up with suppliers on orders.
Ensure up-to-date records of customer interactions, transactions, comments, and complaints.
Responsible for managing a high volume of inbound and outbound emails.
Responsible for providing general day-to-day customer service to clients and vendors.
Ad hoc tasks aligned with those mentioned above

Bachelor's degree in Marketing, Communications, Business Administration, or any related field
1
2 years of direct Promotional, Customer Service, or Order Management role.
Strong verbal, written, and English communication skills.
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Proficient in both Microsoft and Google applications.
Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal.
Direct experience in the promotional industry or comparable e-commerce experience is beneficial.
Customer orientation and the ability to adapt to and respond to diverse types of characters.
Comfortable with social media marketing.
Experience with various promotional industry-specific software (i.e., Sage, ESP, CommonSku, Syncore)

Executive Sales Assistant

Key skills