CRM Operations Manager
United States
Full Time
3 hours ago
$86,165 - $99,081 USD
No Visa Sponsorship
Key skills
CRMCommunicationRemote WorkSales
About this role
Role Overview
- Own the day-to-day management and optimization of Microsoft Dynamics Sales Hub
- Partner with stakeholders to define and prioritize CRM enhancements and roadmap
- Develop, document, and maintain CRM standard operating procedures
- Lead CRM onboarding for new Sales hires
- Establish and enforce data standards (required fields, naming conventions, etc.)
Requirements
- 5–8 years of experience in CRM management, operations, or related roles
- CRM platform expertise (MS Dynamics preferred)
- Strong understanding of sales + marketing processes
- Training, documentation, and communication skills
- Proven ability to manage data quality and governance initiatives
Benefits
- Health insurance
- Flexible working hours
- Remote work options